In Balance Fitness Altona Meadows Terms and Conditions

MEMBERSHIP TERMS AND CONDITIONS

By entering into this agreement with In-Balance Fitness, I acknowledge and agree to the following terms and conditions:

Legally Binding Agreement: This agreement is legally binding, irrespective of the payment frequency chosen (yearly, monthly, or individual basis).

Non-Refundable Memberships: Paid-in-full memberships and access cards are non-refundable under any circumstances.

Liability Disclaimer: I understand that In-Balance Fitness bears no liability for personal injury or property loss resulting from negligence while on the premises or participating in endorsed activities.

Physical and Mental Fitness Acknowledgement: I confirm that I am physically and mentally fit for exercise at In-Balance Fitness. I commit to informing instructors of any changes to my health status that may affect my ability to exercise safely.

Premises Regulations: Smoking and gum chewing are strictly prohibited within the premises at all times.

Membership Card Requirement: All members must present or scan their membership card/tag upon arrival to access the facilities.

Dress Code Compliance: Proper training attire is mandatory, and inappropriate clothing is not permitted within the premises.

Manned/Staffed Hours: Refers to staff on duty for assistance in the Club; generally, when Reception is available. The club will have signage when no staff are available, displayed in the way of sign ‘opening’ hours

Guest Policy: Access Pass: Your membership access pass provides 24/7 club entry. During NON manned hours, you can bring a guest. Guests must be accompanied by a paying member and are required to provide visitor information via QR Check-In. Failure to complete the check in will result in a fine for the hosting member.  Guests must be 18 years or older. 

Payment of $13 for the visit can be paid via the QR Check in, or alternatively the member will be charged $13 on their next direct debit. 

Cooling off Period: To cancel the Agreement, send a written notice to In Balance Fitness within seven (7) days of signing. You can mail it to 1-3 Manly St, Werribee VIC 3030, or email mc@inbalancefitness.com.au If you cancel during the cooling off period, In Balance Fitness will refund your payments, excluding any service used fees and administration charges. The refund will be processed within 10 days after receiving your notification. Refunds will be made directly to your bank account or credit card. No cash refunds are given. No refunds are given on Access Passes

Membership Transfer Option:

Eligibility: You can transfer your membership to a friend, family member, or a non-existing member.

Direct Debit Members: Transfer involves the remaining debits on the agreement.

How to Transfer:

Schedule an Appointment: Contact our Member Care Coordinator at 1300 609 588 (select option 1, then option 2) or email mc@inbalancefitness.com.au to set up an appointment.
Visit the Club: On the scheduled day, bring the transferee to our club in person.
Complete Paperwork: Our team will assist you in completing the necessary transfer paperwork. If the transferee is under 18, a parent or guardian must fill out a Guarantor form at the club.
Transfer Fee: Please be aware of a $50 transfer fee, incurred by the member transferring the membership.

Cancellation Procedure: To initiate the cancellation process, you need to complete a cancellation form in-person at our club, alongside a member of our staff. This process incurs 2-day notice period. Alternatively, you can request a cancellation form link, that can be emailed. This process incurs 14 days’ notice period. The procedure is listed in our FAQ section of the website for reference. https://inbalancefitness.com.au/faqs/ please ensure you select the correct club.

Early Contract Termination Fees: 75% of the remaining balance, with a minimum charge of $150, unless the remaining balance is less than $150, in which case the full remaining balance must be paid.

Age Restrictions: Gym access for individuals under 14 years of age is only allowed with the explicit authorisation of an instructor or management. Members bringing guests outside of 'staffed hours' the guest must be over 18.

Equipment Maintenance: Weights and equipment must be returned to their designated places after use to maintain a safe and organised environment.

Sweat Towel Requirement: A sweat towel must be used during every visit to maintain cleanliness and hygiene standards.

Personal Belongings: In-Balance Fitness is not responsible for any lost, stolen, or damaged personal belongings on the premises.

Property Damage Responsibility: Members are accountable for any damage they cause to the property of In-Balance Fitness.

Entry Termination Rights: In-Balance Fitness reserves the right to refuse entry or terminate memberships due to misconduct, drug/alcohol use, or failure to adhere to established rules and regulations.

Maintenance Closures: In-Balance Fitness may temporarily close certain areas or equipment for maintenance purposes at any time.

Staffed Hours Adjustments: The staffed hours of the facility may be adjusted periodically.

Policy and Fee Changes: Membership fees and centre policies/guidelines are subject to change without prior notice.

By accepting these terms and conditions, I acknowledge that I have read, understood, and agree to abide by all rules and regulations set forth by In-Balance Fitness.

In the event of a government lockdown, I understand that In Balance Fitness can offer a suspension fee of $5 per week that will be re-credited on reopening. This is optional and I can opt out of this.